Customer Services

Orders

We welcome you to Francineg.com! We are confident you will have a fun shopping experience! We offer hundreds of pieces of  fine and unique handmade African art.

All of our products are unique and made on customer specification. Color, size and design can be changed at your request or taste. You can also order custom art, simply describe it to us and we will deliver that at your door step. At Francineg.com each and every customer is important to us. We are here to serve you and offer quality customer service!

Payments

Please note that francineg does not always hold stocks Goods are imported or customised on receipt of your order. A non refundable deposit of 50% of the purchase price is required with your order.

A minimun of 21 days is required to supply your goods because each order is a hand made to your specification.

At francineg, we offer our customers the opportunity to pay by instalements over a period of 30 days. The first payments will be given a reference number that will be quoted for each communication and payments made


Thank you for visiting our site!

All Shipping sizes include packaging

Europe and UK - up to 0.5 kg £3.99
Europe and UK - up to 1 kg £6.00
Europe and UK – up to 1.5 kg £8.00
Europe and UK – up to 2.0 kg £10.00
Europe and UK – up to 3.0 kg £12.00
 
 
USA/Canada - up to 0.5 kg £10.00
USA/Canada - up to 1.0 kg £12.00
USA/Canada - up to 1.5 kg £15.00
USA/Canada - up to 2.0 kg £17.00
USA/Canada - up to 3.0 kg £19.00
 
Elsewhere - up to 0.5 kg £19.00
Elsewhere - up to 1.0 kg £25.00
Elsewhere - up to 1.5 kg £27.00
Elsewhere - up to 2.0 kg £30.00
Elsewhere - up to 3.0 kg £35.00

UK Ring sizes

mesure in (mm)
inside of ring
L
51.25
N
53.75
P
56.25
R
58.75
T
61.25

 

 

For custom orders, shipping will be confirmed during the order process. If you would like to place a custom order please visit our Custom Orders page.